tobru99 Platform Account Terms
When you create an account on tobru99, you agree to our terms governing account use, deposits, withdrawals, and betting activity. We outline these terms so you understand our obligations to you and your responsibilities when using our platform for football betting, live casino games, slots, and esports markets.
These terms apply to all users accessing tobru99 from supported jurisdictions. Our services are available only where local law permits. Users are responsible for verifying that their access and use of tobru99 comply with their own jurisdiction's regulations.
This page sets out the key policies we enforce on tobru99, including account eligibility, deposit and withdrawal procedures, bonus terms, dispute resolution, and your rights as a player.
Account Eligibility and Registration on tobru99
To open an account on tobru99, you must be of legal age in your jurisdiction and not located in a jurisdiction where online gaming is prohibited by law. We require all players to provide accurate personal information during registration—full name, date of birth, email address, and phone number. False or incomplete information may result in account suspension or termination.
You are responsible for keeping your login credentials secure. Do not share your password or recovery codes with anyone. If you suspect unauthorized access, contact our customer support team immediately. tobru99 is not responsible for losses resulting from compromised account credentials.
We require identity verification (KYC) before your account is fully active
Upload a valid ID document, proof of address, and any other documents we request. Verification typically completes within hours during business days.
Deposits and Payment Methods on tobru99
We accept deposits via multiple payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are processed in Indonesian Rupiah (IDR). We do not add hidden fees—the amount you transfer is the amount credited to your account (minus any bank-imposed charges, which are your responsibility).
Deposit transactions are typically instant or complete within minutes. During peak times or bank processing delays—especially around holidays like Idul Fitri, Idul Adha, or Imlek—deposits may take longer. Check your account balance after initiating a deposit; if funds do not appear within the standard window, contact our support team.
We do not accept deposits from third parties. Your account must be funded only by you, the account holder. Deposits from other individuals may result in account suspension pending investigation.
Withdrawals and Account Payouts
To withdraw funds from tobru99, your account must be fully verified and in good standing. Request a withdrawal through your account dashboard, select your payment method, and specify the amount. We process withdrawal requests subject to anti-fraud and compliance checks.
Withdrawal processing times vary by payment method and bank. Most withdrawals via mobile banking, local payment, or online payment complete within hours. Bank transfers may take one business day or longer, depending on your bank's processing schedule. During holidays like Idul Fitri or Imlek, withdrawals may experience delays.
Betting Markets and Wagers
We offer betting markets across football (Liga 1, Piala Indonesia, Piala AFF, Champions League), live casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Odds and markets are subject to change without notice.
When you place a bet on tobru99, you agree to the odds displayed at the time of confirmation. Bets are settled according to official results or live-action data from authorized sources. In the event of a dispute over a result, we make the final determination based on official outcome announcements.
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Bets must be placed before market close
Once a match or event begins, in-play betting closes at our discretion. We may suspend or close markets at any time.
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Minimum and maximum bet limits apply
Each market displays minimum and maximum stake amounts. Bets outside these limits are rejected.
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Void bets are refunded to your account
If a match is cancelled, postponed, or deemed void by official sources, we refund your stake.
Bonus and Promotional Terms
tobru99 may offer bonuses, free bets, or promotional credits to new or existing players. Any bonus is subject to specific terms and conditions displayed at the time of offer. Bonuses may include wagering requirements—you must bet the bonus amount a certain number of times before withdrawing bonus funds or winnings derived from the bonus.
Bonuses are non-transferable and may expire if not used within the stated period. We reserve the right to withdraw or modify bonus offers at any time. Abusive play—such as placing offsetting bets across multiple accounts to "lock in" bonus value—may result in bonus forfeiture and account suspension.
Account Suspension and Termination
We may suspend or terminate your tobru99 account if we suspect fraud, money laundering, match-fixing, abuse of bonuses, or violation of these terms. We may also suspend accounts if we detect access from prohibited jurisdictions or evidence of underage use.
If your account is suspended, you retain the right to request the outstanding balance in your account, subject to compliance and anti-fraud checks. Closure may take several business days while we complete our review.
Liability and Dispute Resolution
tobru99 provides our platform "as is." We are not liable for technical outages, connection errors, or service interruptions beyond our reasonable control. In the event of a disputed bet outcome, we review official results and referee reports. Our decision on dispute resolution is final.
If you have a complaint, contact our customer support team. We aim to respond to inquiries from players in Jakarta, Surabaya, Bandung, and Medan within 24 hours during business days. Unresolved disputes may be escalated to local gaming authorities where applicable.
Contact our support team for account or betting questions
Email or use the live chat on tobru99. We provide support in English and local languages.
Data Security and Privacy on tobru99
We protect your personal and financial data using industry-standard encryption. All transactions are logged and monitored for fraud. Your data is used only for account administration, compliance, and service improvement. We do not sell your data to third parties.
For full details on how we handle your information, see our privacy policy
Jurisdiction and Applicable Law
Our services are available only where local law permits. tobru99 does not operate in jurisdictions where online wagering is prohibited. Users are responsible for ensuring their use of tobru99 complies with their own jurisdiction's laws.
These terms are governed by the laws applicable to our operations. Any disputes shall be resolved through our internal complaint process first, then through local gaming authorities or arbitration as required by law.
Final Note on These Terms
We reserve the right to modify these terms at any time. Changes take effect upon publication on this page. Your continued use of tobru99 after changes are posted constitutes acceptance of the updated terms. If you do not agree with any change, you may close your account.
These terms constitute the entire agreement between you and tobru99 regarding your use of our platform. If any term is found to be unenforceable, the remaining terms remain in effect.